Frequently Asked Questions

What is the platform for?

It gives the community groups, businesses, clubs, churches and other organisations in the Uists and Benbecula:-

(1)  an online central hub for all aspects of what they are and do – it does that by including:-

  • LISTINGS for those Organisations
  • easy & direct access to other information that is relevant to the Organisations, their members and others

(2)  a free-to-use communication channel, straight to the mobiles, tablets and desktops of the Organisations, their members/customers and others

What's included in it?

The platform is made up of: (a) an Apple approved App which runs on iPhones and iPads - this version of the App is available for download from the App Store; (b) a Google approved App which runs on Android devices - this version of the App is available for download from Google Play; (c) a mobile-enabled, public-facing website that can be viewed on all smartphones, tablets and desktops (called “the Community Website”); and (d) a mobile-enabled website that is the content management system for the Community Website (called “the Manager Website”).

The Apps can be found by using the links to the App Store and Google Play in the header of this website.

Who can have a LISTING on the platform?

Each community group, business, club, church and other organisation in the Uists and Benbecula can have a free COMMUNITY LISTING.

How can the platform be used as a communication channel?

When an Organisation adds an EVENT or POST to its LISTING, the platform automatically sends a (free and immediate) push notification/email about it to every user that has that LISTING in his/her FAVOURITES.

In addition, the Area Administrator (whose details are set out in the Privacy Policy) can use the platform to send (free and immediate) push notifications/emails at any time, to: (a) registered users; and/or (b) the Organisations themselves.

What is included in a LISTING and & how is one set up?

It features (a) an image (which can be a photograph or a logo); (b) one touch phone dialling; (c) one touch emailing; (d) one touch access to the Organisation’s website; (e) a long description (of up to 2,000 characters); (f) the ability to advertise EVENTS (including associated imagery); (g) the ability to make POSTS (including associated imagery) to communicate with members/customers and others; (h) a full postal address; (i) relevant times information; (j) a link to Google Maps showing the Organisation’s location; (k) links to the Organisation’s own social media on Facebook, Twitter, Pinterest, Instagram, LinkedIn and YouTube; and (l) sharing functionality (enabling users to share details).

To set up a LISTING, the Organisation first applies to open an ACCOUNT via the Manager Website (a link to that appears as “Manager” in the footer of the Community Website). Details about the Organisation and the principal point of contact (called “the Account Administrator”) are entered and submitted to the Area Administrator for approval.

If the Area Administrator approves the application, the ACCOUNT is opened and the Organisation is advised automatically by email. If the Area Administrator rejects the application, the Organisation is advised automatically by email.

Once the ACCOUNT is open, the Account Administrator can sign into it from the Manager Website and: (i) add other authorised users to the ACCOUNT; and (ii) compile the Organisation’s listing and submit it to the Area Administrator for approval.

If the Area Administrator approves a LISTING, it is displayed on the Community Website and the Apps immediately and the Organisation is advised automatically by email. If the Area Administrator rejects a LISTING, the Organisation is advised automatically by email.

After first publication, all responsibility for the content of a LISTING is with the Account Administrator. With the exception of EVENTS that Organisations may apply to include in the WHAT'S ON, no content is subject to pre-publication approval by the Area Administrator after that time.

Will EVENTS added to a LISTING also be included in the WHAT'S ON?

Maybe. The inclusion of an EVENT in the WHAT’S ON is subject to pre-publication approval by the Area Administrator on an EVENT by EVENT basis.

Can the Account Administrator add other users to the ACCOUNT and set different authority levels for them?

Yes - this is done via the "Users" page of the ACCOUNT.

The Account Administrator simply adds the details of each new user and selects the appropriate "Role": (a) ADMINISTRATORS have full editing rights on the ACCOUNT and all LISTINGS held within it - they also have full approval rights, allowing them to authorise changes that will appear in the Community Website and Apps (b) USERS+ have no editing or approval rights on the ACCOUNT or LISTINGS, but they do have full editing and approval rights on EVENTS and POSTS (c) USERS have no editing or approval rights on the ACCOUNT or LISTINGS and, although they have full editing rights on EVENTS and POSTS, any additions or changes they make will not be displayed on the Community Website or Apps until they have been approved by an Administrator or a User+.

Can one-off PUBLIC EVENTS be included in the WHAT’S ON?

Yes